Job description
Marcari Russotto Spencer & Balaban, a multi-state personal injury law firm, is seeking a Claims Coordinator to join our fast-paced personal injury team in our Charlotte, NC, office. We are a busy and highly successful plaintiff’s personal injury firm with great benefits and opportunities to grow and learn.
Under direct supervision of the law firm attorneys, the Claims Coordinator assists in facilitating negotiations and engaging in conflict resolution for our clients. To be successful in this position, the Claims Coordinator will review, analyze and determine the extent of liability for property loss, injury, loss of earnings, pain and suffering, etc. and work towards an amicable resolution outside of the court system through a mutual agreement among the parties involved, within the parameters established by the Supervising Attorney.
QUALIFICATIONS
- Three (3) or more years of experience in adjusting liability bodily injury claims
- Demonstrated client service skills
- Strong knowledge and understanding of injuries, medical records and bills
- Knowledge of laws affecting property damage, rental, diminished value, etc.
- Experience interviewing and corresponding with witnesses such as passengers, police officers, third-party witnesses, etc. to determine extent of knowledge regarding the accident/incident and obtain information about disputer issues
- Experience reviewing police reports, medical treatment notes/bills, demonstrative exhibits, etc. to determine extent of liability in order to conduct negotiations within parameters established and communicate with the Supervising Attorney for approval
- Experience negotiating claim settlements
- Experience investigating and assessing damage to property and connect with clients to assist with their property damage issues (loss of use [rental]; diminished value; repairs; loss of personal property, etc.)
- Knowledge of computers and office equipment such as Microsoft Outlook, WordPerfect and Word, copier, scanner and phone system
- Ability to handle large caseload and supervise dedicated paralegals and support team
- Proficiency in the Spanish language a plus
All inquiries will be kept in the strictest confidence.
NO PHONE CALLS PLEASE FROM CANDIDATES OR AGENCIES.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- adjusting liability bodily injury claims: 2 years (Required)
- negotiating claim settlements: 2 years (Required)
Work Location: One location
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