Job description
Perform responsible work reading water and electric consumption meters to create bills for customer accounts.
Essential Job Functions
- Walk or drive assigned routes to read water and electricity consumption meters at various locations.
- Locate and uncover meters as necessary; use keys to enter private property if needed.
- Read consumption by recording meter numbers into handheld computers.
- Inspect meters and connections for any defects, irregularities, malfunctions, tampering, and/or unauthorized connections. Report meter defects, hazards, or related findings to proper authority by completing required work orders for service or customer service notices.
- Resolve and/or refer public inquiries and complaints.
Ancillary Job Functions
- May clean meter reading vehicles or area.
- Restructure routes as needed to read meters in sequence.
- Assist in rereading meters to check accuracy of earlier readings.
- Safeguard keys used for entering private property.
- Assist Utility Service Workers on heavy work days.
- Perform other related duties as assigned.
Education and Experience - An equivalent combination of education, training and experience will be considered
- High school diploma or equivalent.
- Must maintain a valid driver’s license.
Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
- Excellent customer service skills.
- Knowledge of Columbia city streets to be able to plan routes sequencing.
- Ability to read, record, and accurately enter water and electric meter readings from distances of 3 to 10 feet away.
- Ability to understand and communicate policies, procedures, and services of the department, referring customers to other sources as needed.
- Ability to establish and maintain effective working relationships with fellow employees and the general public.
- Ability to perform simple mathematical calculations quickly and accurately.
- Ability to learn operation of handheld computers and meters.
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
- May be required to work in confined spaces or hazardous traffic conditions.
- May be exposed to wet/humid conditions, inclement outdoor weather, extreme temperatures, or moving mechanical parts.
Physical Abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Must be able to walk for extended periods of time, up to 15 miles per day.
- Frequently required to talk and listen when interacting with customers and coworkers.
- Must be able to feel attributes of objects, grasp, push, stand, drive, reach with hands/arms, stoop, kneel, crouch, climb/balance, operate mechanical equipment, and move up and down from/to sitting position on the floor.
- Regularly required to have repetitive wrist, hand, and/or finger movement.
- Must have clarity of vision and precise hand-eye coordination.
- May be required to lift up to 45 pounds.
- Regular attendance is a necessary and essential function.
Hours/Days
M-F 7am – 3:30PM
Supervision Exercised
None.
Starting Salary
$15.81 - $19.33 hourly, commensurate with training and education.
Pay Grade
A8
Number of Positions Available
1
Deadline to Apply
Open Until Filled
Yes
Special Instructions to Applicants
A cover letter and resume are required.
This position is open until filled but there is a preferred deadline of 4/21/2023 for applications.
This position is open until filled but there is a preferred deadline of 4/21/2023 for applications.
Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
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